All who visit your website or actually sign up to newsletters must be added to your database for receiving email updates. They're choosing to hear about your products, services and business. Previous customers who give an email address also need communication to secure ongoing sales. The rules on sending emails to more tenuous contacts are strict, however.
Collecting people's electronic addresses is very critical. Smaller firms in particular can overlook the importance of harvesting these details. Dedicate a small area of every website page to sign ups: with incentives to join like prize draws. Instruct all who make outbound or receive outbound calls to ask for contact addresses.
The design of your mail can avoid it being classed as spam, languishing in spam folders and getting you blocked. Avoid blatantly 'salesy' titles. Develop both full html and plain text versions of your message. And don't cram them full of Flash and animation. Send the message from a believable address, avoiding 'sales@' type names. You'll get taken seriously and be less likely to be deemed trash. Remember to include opt-out clauses, so they don't get your mail if they don't want it. It's not only courtesy - it's the law.
How often you send out marketing emails is critical to success. Do not bombard clients with daily messages if you've got nothing new to publicize. A good message sent once a month or fortnight, including genuinely interesting materials and special offers gets a higher response than bland emails sent more frequently. Customers are now media savvy, with low tolerance. Create a message that's useful and has impact.
Avoiding being classed as spam and potentially being prosecuted requires knowledge of laws including the Data Protection Act. Under this, you are allowed to mail people up to three times in an unsolicited way, always giving them the chance to opt out of receiving further contacts from you. But buying in lists of cold contacts is not only expensive, it yields far worse returns than dealing with 'warm' prospects who you already have some genuine interest from. Gather all of these - every enquiry, every 'Like' on social media sites - to have a client base for such marketing, which is genuinely interested in what you offer.
Sending targeted, interesting and personalized emails increases response rates and click throughs to your site from an industry standard of 2% to over 20%. Don't forget to track your campaign success. Don't just look at sales spikes straight after a message is sent out, but also click throughs and bouncebacks. Deal with bouncebacks, attempting to correct email addresses then delete addresses that just didn't work.
Google Analytics and other free software enables you to monitor visitor numbers to your site every day or hour, which is a positive effect on any email marketing campaign. When you create an unique landing page specific to every email sent out, you are able to track its impact, as only those who get your message have access to this URL. It's like the response codes you used to use.
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